3 /5 Rose sigler: I went in to have SNS nails removed. Im not someone that have my nails done, this was for a special occasion that I had the SNS nails. When I asked if they could remove them I was told they could do it. The lady had me sit and she immediately started with a electric rotary type grinder tool! She didnt soak my nails, just used tool. My nails are so thin now! I dont think I will ever us SNS nails again! Or maybe somewhere else would have removed them by soaking first! Not very happy with results!