1 /5 Johanna: I waited almost an hour before getting my nails done even though I called in and was at the top of the list, spent two hours there.My tech was very unprofessional and disrespectful. Ive never in my life been spoken to in such manner as she spoke. She was very argumentative and hostile. I told her I was not trying to have a confrontation with her. She made me VERY UNCOMFORTABLE.
As a paying customer I should be able to tell you what I want and what I see needs fixing on my nails. She even threw her 10 years of experience at me as a nail tech, which I was not questioning nor did I care. However, those 10 years did not pay off. My nails are uneven, not the right color and they look like "clubbed fingers" and the image I showed of what I wanted, I did not get. I do not like my nails to look "clubbed" Id rather them much flatter and an even joining from my cuticles to nail bed, I have a "dip". Either way, I will not be returning here and I shall make sure everyone knows of the rude behavior/customer service I encountered. I felt she could of handled the situation as a professional person and not as someone who wanted to scuffle.
