Subway - Washington (GA)

1 /5 Rebecca Crowe: We just went there after my son played a football game. The door was locked but it was 7:30 and there were signs it didn’t close until 10. There was a lady inside who was mopping and looked up but didn’t acknowledge us at all. We were at the door tying to get her attention. When we finally knocked on the window, she looked up but still didn’t greet us. We asked through the window if they were open and she motioned with her finger to come around to another door and then went back to ignoring us. She was extremely rude, unwelcoming and unhelpful. She acted like we were a bother to her and we are the customers!! I hope her managers see this and she is written up! The customer service is AWFUL!! Pls hire people that have social skills!

1 /5 Brenda Jackson: I ordered a sandwich on line, when i got there the guy working said he didnt receive any order and they dont make that sandwich because they dont have the meat. It was the 5 meat italian. So im out 15 bucks and now they are closed. I hope they stay that way until they get new ownership

1 /5 Jessica Wilson: Didn’t want to honor a coupon that was still valid and my order met the requirements of the coupon but the employee told me that one of my sandwiches was not covered on the coupon. I know it is because I’ve used that coupon for the same 2 sandwiches at another location. This location needs to go. I’ve had nothing but bad experiences at this location.

1 /5 Larry W Grant: Stopped to order a few subs to take home. Placed order and while they where being made a female told the guy only three scoops of tuna on a foot long, seeing how it has always been 4 scoops for a foot long my girlfriend ask why just 3 we have always got 4. Well this female looks up and in a nasty voice told my g/f she is the manager and she didnt need a customer telling her how to train an employee and using three scoops saves her money. I also dont like the steel cover placed over meats and stuff to where you cant see if it is fresh or not. I have filed a complaint with Corporate but I promise you it went nowhere. I really think management here needs to take a long course on customer relations and maybe even anger management. Dealing with the public for 30 years if I talked like this to a customer being I am representing the company I worked for like this Id be looking for a new job. Bread was hard and dry on ends, not a lot of anything put on the subs and they still want full price. Eat fresh, get less and pay more.

1 /5 Jamie Bergman: Subs built backwards.. ordered at 9:15pm, picked up at 9:30pm. By the time we got home the store was closed and we realized the food was completely wrong. Food was not salvagable, so we took pictures and tossed it. Went back today to get our food right and was called a liar by the gm, and refused to look at the pictures I took for proof.. As I waited she talked to another customer about how I was trying to get free food. Sorry no one wants a sweet onion buffalo ranch, or a pizza sub with marinara and sweet onion sauce..