Schlotzskys - Jackson (GA)

3 /5 No Guff: Sign on door says hours are 10 AM -10 PM. I got there at 10 AM and door was locked. Seen the worker in there. Waited untill they finally unlocked the door at 11 am. Food was ok but they need to change their hours. They lost 9 customers that didn’t wait like we did. They are also offering free cookies for good reviews. Do a better job and you will naturally get better reviews.

2 /5 Nicole Rigsby: We were excited to see Schlotzkys, as it is an old favorite. The place looked fairly new, however, I ordered a turkey original with mustard and jalapeno cheese bread. There was SO much mustard on it, the sandwich just tasted like mustard. Also, got regular sourdough that was toasted to a hockey puck. My bf ordered tomato basil soup and a sandwich. After we paid, were informed no tomato basil soup. He declined a different soup/alternate side. Instead of just refunding us, they opened a new bag and microwaved it. Surprisingly that was the best part of the meal. His sandwich meat was cold and all around disappointing. We even had to wait by the counter 10 minutes before Ordering due to the cashier putting together to go orders. Our mouths were watering for our delicious sandwiches and we were willing to over look this poor customer service. This is not the Schlotzkys of old! Dont waste your time or money.

5 /5 Theresa Smith: The food is Great! Theres something about the bread they use. Yummy. The employees were friendly and acknowledged us when we walked in, that was nice after being stuck in a car traveling for a couple hours.

2 /5 Bert: Stopped in here after filling up on gas. Expected a quick in/out, but that didnt happen. When I went to order, the employee said they were working on a big order, and it would be 10-15 minutes for my order to come out. I said that was fine. I got it after 30 minutes and believe that it would have been longer if I hadnt gone up to the counter to inquire where it was. Some people that came after me got their orders (or part of them) before mine came out. The employee even had to check my receipt as to what I ordered before going back to the kitchen, saying it was being made. When the employee did bring out my sandwich to the table, I didnt even get an apology as to the delay. There were a number of other people that seemed to wait an excessive amount of time after ordering (by the looks of frustration on their faces). One group of 3 had 2 of their sandwiches come out, but the 3rd waited another 10 minutes for her salad to come (after she inquired where it was). I ordered a medium hot ham and cheese without olives or tomato. Tasted "ok," but didnt have much ham on it, certainly not like its pictured.