Popeyes Louisiana Kitchen - Bainbridge (GA)

5 /5 GiGi McNeill: They messed up my order but I understood they were really busy. I called not to complain but to speak on missing items. The manager was so nice and very easy to talk to. She corrected my order the next day. I think the whole team was a vibe. Great store. Ill return. I got the big box btw, everything was delicious and fresh.

1 /5 Matthew Dortch: We just waited 30 minutes in the drive thru for our food. They asked us to pull forward (likely so their drive thru speed numbers look better) and then throughout the next 30 minutes they did that to three other cars so a whole cluster of cars waiting for our food at the front of the building. When we finally did receive our food, it did not include any of the sauces we paid extra for, or napkins or utensils for eating the food. The worker also did not seem to care that we just waited half an hour for fast food. There were no cars in front of us, and no orders going out, so I truly cannot understand how it took so long when they were not even busy. Terrible experience.

2 /5 Richard Love: Terribly disappointed with this location on this visit. The only reason I gave 3 stars was because it has been good in the past. The staff just couldn’t get it together and didn’t really seem to care. I went in and waited a good 15 minutes for my food. The poor guy at the drive through waited 20 minutes before he finally came in to check on his order. After I got my OK food and left, it was wrong and I had to turn around and go back to get the correct sides. I got the old McDonald’s vibe during this visit.

1 /5 Ana Beatriz Henriquez: At the drive thru the employee kept asking about my spicy chicken sandwich when I ordered classic chicken tenders. I had to tell her several times that I didnt want my food spicy. I was then asked to park to the front where I waited for 20 minutes... when my food finally came, they bring the wrong side (rice and beans) . I let them know I ordered fries and was told they didnt have any, which they should have said when I placed my order or at least ask me if I wanted rice and beans. Dipping sauces that I requested were not included nor were the utensils for a side of coleslaw. Terrible service!

1 /5 Angelia Ross: Theres no reason that a restaurant that closes at 11pm shouldnt have fresh chicken at 830pm. Also when asked about a dessert its going to take 7 minutes. My response is thats fine Ill wait... oh Im sorry we dont have any more..I call BS and thats why major chain businesses dont survive in small mined small towns..