McDonalds - Clayton (GA)

2 /5 Kiroshi: I want to complain that it takes a very long time to make an order here. It was in the evening, I was working part-time at Dordash, and then I went to this restaurant. I waited for my order for 30 minutes. The employees of this restaurant were constantly going somewhere to serve others. There were very few people, maybe five people, and I waited for my order for 30 minutes. The employees were constantly going somewhere. It’s unclear if someone asks something and other people leave. They come up and ask something. They are served first, but waiting 30 minutes for an order is too much. I will attach two photos of orders that I waited 30 minutes.

1 /5 Elaine Young: I have only taken out twice but both times ended up feeding it to the wildlife. Food is bad news and so is the help. They seem so unhappy and I feel bad for them. Chick Fil A is so acceptional. Service and Food! I hope they improve but some McDonalds are better

1 /5 Cory Wildes: I dont know what has happened to this location but the past 6 months has been horrible. I shouldnt have to pull into a drive through lane for anything with the exception of a cooked to order quarter pounder. I shouldnt have to pull up to the cross walk and wait 15 minutes for a steak bagel. I shouldnt have to wait 15 min in the drive through for x2 5 dollar McDouble meals....but yet here we are. A drive through lane that moves every 5 minutes and bags of incomplete and or incorrect food orders.

1 /5 Chris Crawford: After a full day of traveling, we get home and order food on the McDonald’s app via Mcdelivery that is offered, our arrival time was 11 mins from 7:20pm at 8:00pm I called the McDonald’s and asked to speak to the manager, fortunately that was who answered after expressing my issue and concern I was then advised that there were no dashers to deliver, so I informed him that I would get dressed and be there to pick it up myself, I was not offered and apology or anything. When I picked the food up it was cold like it had been sitting for 30+ min, was absolutely horrible. My advice for the manager whom was managing the store on November 28th at 8pm, should of apologized and the store should not be offering the delivery service if there is no one to deliver and once this was realized by the manager and the fact that the food had been sitting for awhile, he should of offered an apology and at least the decency to take accountability and say that we will make sure that your order is hot and fresh when you arrive! I’m not looking for ANYTHING free, I’m looking for what I pay for with these inflated prices, a hot meal after a long day, but instead I got complete trash for food and inconsideration for service! The franchise owner should be very aware of the food and service that leaves the store they own.

1 /5 Denice Walker: I had a problem ordering with the app. The male manager somewhat blew me off. After a few minutes a female manager did help me. My hamburger was pink inside. The fries were cold. It is impossible to get someone to help you at the counter to get condiments. I asked for two hot mustard sauces. They refused to give me the second. Ketchup was also requested at the same time. The employee walked off and didnt give any ketchup. I had to yell to get the employee back to the counter. And she gave a attitude about giving me enough ketchup. If you are going to serve food you need to provide condiments. The whole dining room was dirty. I will be going to the McDonalds in Franklin from now on.