McDonalds - Claxton (GA)

1 /5 Candice Fleming: Received my mobile order. It was wrong. Called the store and they would answer and set the phone down. After 30 calls someone finally spoke. I told them my problem all he would do was say he was sorry. He called me back after 5 minutes and tried to tell me I was wrong and wouldnt listen. I finally sent my husband up there when he got off work to correct the issue.

1 /5 Shawanta Sloan-Brye: The atmosphere was clean. The lady that took my order was polite and friendly but the young Spanish lady/girl that gave me my food was rude and she didn’t have any customers service skills. The French fries tasted old and salty like they reheated them and they forgot my cheese on my chicken sandwich. My experience today was very unpleasant. I will not be coming here again.

1 /5 Holly Long: Management is horrible. You bring a receipt showing you spent 23$ and they wont give you your food. You order on the app it sends a confirmation saying that you for placing a order and they still dont make it right. I work in the public and we use apps as well. When it does not work properly we make it right for the customer and def when they have proof of purchase. Management thinks they know everything but very rude. Its a shame when you have dispute chargers with your bank company because a place of business wants to be ratchet... By far most horrible service and management I have experienced!!

1 /5 Brie Scansaroli: Just walked in as a customer to purchase kids meal toys we are collecting, was told by a worker in the drive through that they can be sold Separately (which I didnt know and was great to know) so came in to purchase and was shut down by what Im thinking in the management, completely aggressive and rude when I asked to purchase toys from the happy meals , apparently thats a no no and bashed me! Rude rude rude !

1 /5 Starr Bell: I recently visited the McDonald’s at 7 North Duvall St in Claxton, GA, and had one of the worst experiences ever. I ordered a $5 meal and was asked if I wanted a McDouble or McChicken, what sauce I preferred, and what drink I wanted. I also ordered a Quarter Pounder meal with a sweet tea, no ice. When I pulled around to the window, the clerk didn’t greet us or even bother telling us the total price—this was inconvenient since I wanted to give exact change but couldn’t. After receiving only one drink, I was told to pull into spot 3 and wait for my food. When it was delivered, to my surprise, the $5 meal wasn’t in the bag at all. When I informed the employee, she just stared at me like a deer in headlights. Looking at my receipt, I realized the $5 meal wasn’t even added to the order, and on top of that, I was upcharged for a large sweet tea I didn’t ask for! If this location is tacking on extra charges and failing to justify them, that’s a serious problem. To make matters worse, I ended up splitting my Quarter Pounder with my colleague because I didn’t have time to wait for the missing order. The restaurant wasn’t busy, so there was no excuse for this level of carelessness. It felt like the employees genuinely hated the jobs that pay them, and it showed in their service. Highly disappointing. Sigh.