Maricelas Mexican Grill - Sandersville (GA)

4 /5 Chris Manning: We enjoyed the food at this restaurant. However, there seemed to be some sort of issue with the staff and service. It took a little ng time to get seated, have our order taken, be served, and pay the bill. Not normal for Mexican restaurants.

1 /5 Kiara Bethea: I dined at this restaurant yesterday, and the experience was disappointing from start to finish. The food was poor, and the customer service was just as lacking. I ordered the birria tacos, which were not good at all and were sent back. The waiter initially stated the meal would be comped, but that did not happen. The cost itself is not the issue, it’s the lack of integrity and accountability, especially on top of the subpar food and service.

5 /5 Michael Gant: We had our work crew of 4 role in just as they were opening. The employees greeted us an being guys were interested in the Homemade hot sauces which they brought out three. All different heat scaled . Definitely would recommend if your passing through the fall line. Right off the highway an the food was wonderful an the staff was welcoming! Great random lunch experience .

2 /5 Benjamin Garcia: I been to me fair share of Mexican restaurants. I always check reviews before I go to these local restaurants. This place had pretty good reviews. So I decided to try it with a coworker. I checked out the menu and tried to find the authentic Mexican dishes. I saw Chile rellenos almost ordered it but it is filled with groundbeef and not chihuahua cheese which is how an authentic Mexican style is….. so I asked the waitress which item she recommended. She said “everything is good” not really the answer you want to hear. Normally waiters/waitresses will recommend 2-3 dishes which are their staples. Not this place So I ended up getting the Carne Asada. Aand to drink I had the horchata Sounded good on the menu. Can’t really go wrong…but I guess there is a way. Good- food came quick and hot. The busboy that brings the chips and salsa was much friendlier than the waitress. Bad- Meat was chewy. No flavor. Horchata was extremely watered down. Worse- Best part of the dish was the rice, beans and nopal/cactus. I left over half the meat on the plate.

1 /5 Angel Samples: My friends and I (a group of four) recently visited this restaurant, and unfortunately, it was one of the worst dining experiences I’ve ever had. To start, we waited over an hour for our food—even though the restaurant wasn’t busy. During that time, our waitress walked past our table multiple times without acknowledging us or checking to see if we needed anything. We had to repeatedly flag her down just to order drinks, place our food order, and eventually request the check. When our drinks finally arrived, they were overly syrupy and undrinkable, so we sent them back to be remade. It took so long to get replacements that our food actually came out first—and it was dripping onto the floor as it was being carried to our table. One of my friends even had food spill on their pants in the process. When we finally got our meals, everything was watery and unappetizing—the queso, the refried beans, everything. It was a complete disappointment. To make matters worse, when our drinks eventually came back, they were the wrong ones again. When we asked for the bill, we noticed a gratuity charge automatically added. Upon questioning it, our waitress responded rudely, saying, “Not everybody, but some people,” and added that we had made them remake our drinks—completely unprofessional and unacceptable. When we asked to speak with the manager, she reluctantly offered to remove the charge “if we didn’t want to pay it,” which was not the point. Overall, this experience was a 0/10. The service was poor, the food was subpar, and the staff was rude. I would absolutely not recommend this restaurant to anyone, and my friends and I will not be returning.