LongHorn Steakhouse - Monroe (GA)

1 /5 Vickie Demarest: This location is serving rotten lettuce on their salad, which they charge extra for, the Sweet potato had been scooped out, probably because it was rotten based on everything else, And RAW barely cooked $30. Steak, I’m really disappointed and NOT going back. TERRIBLE, service wasn’t great either….

5 /5 June Smith: Food was wonderful as usual. Hope was our server and was OUTSTANDING! She served our party of 12 like it was a party of 2. She handled every request with a smile. We never had to flag her down for anything. She was very professional and always had a smile. Best server I have had in a very long time!

1 /5 Gisela Cisneros: Terrible service received from the "Manager" when making a complaint in restaurant in regards to a kitchen issue. The current management needs training or a replacement is necessary to uphold the exceptionally high restaurant standards not to mention the lacking service from our waitress who seemed to consistently forget our orders and requests. Id like to think this is a poorly trained and unmanaged establishment rather than believe they were being racist towards my family but it sure felt that way when all I was offered at the end of our meal after requesting to speak with the management was $3 off a $100 plus bill. With his attitude and demeanor after their mistakes itll be the last time I try to make things simple when issues arise. Dont waste your time or money here.

4 /5 Merkel Mike (Shark Bytes): Long Horns is a chain steak house that I visit from time to time. Although it seemed very busy with multiple groups of 12 or larger, there were several tables empty. This seemed like a staffing issue but that would only be a guess. I ordered the grilled Shrimp with Peppers as a main course even though it was a starter and French onion soup. Both turned out quite good. Our waiter was top notch. Sadly I cant remember his name. With the large crowds it was very noisy. Having a conversation with my associate was difficult at best. So, not the place I would recommend for an intimate dinner.

1 /5 J gul: Went to eat lunch with the family, the place was pretty much empty and we were seated right away. 15 minutes passed, No server showed up so my wife went to inquire, seems like they had forgotten about us. Server came took the drinks order and was not pleasant with her general demeanor. A while later drinks arrived about 5-10 mins and we placed our order. We sat for the next 35 minutes waiting for our food. When we hit the 1 hour mark my wife once again got up to find out what was going on… The manager came rushing with just the salads in hand and said we are now expediting your meal to be prepared.. An hour later our food still wasn’t ready. The manager was polite and apologized while the Server continued to be in her mood and even talked back to her Manager that it’s not her fault and she did everything and that they had assigned her this table which seems like she couldn’t handle. I decided to take my business elsewhere and got up and left. No apologies from her for ruining our evening and proceeded to have more attitude and printing out the receipt like I was going to pay for the horrible service and few cokes. The manager stepped in and didn’t charge us for the drinks. I am hoping that management will read this review and get rid of employees like her and serve their customers better in a timely manner.