KFC - Thomaston (GA)

1 /5 Zara Haynes: I came here somewhere at 6:40 just to order my two chicken pot pies since it was not ready “within 27 minutes”, so this white woman who was the manager who had blonde hair, she gave away my two chicken pot pies to another customer after I returned back to make sure I’ll pay for those. But I have to wait again for another of those pot pies. She’s a rude “manager” and has a slick attitude, she should not be working there since she doesn’t know how to treat certain customers.

1 /5 Johnson Bob (Edwin83): I ordered a 3 piece meal at the drive-thru for my wife. The chicken looked like it was cooked and sat a long time since there wasn’t much business. My wife tried it and wouldn’t eat it.. to greasy and not fresh. I gave 1 star for the food and 2 stars for service because although they were nice, they shouldn’t serve food that isn’t as fresh as possible. This location should close.

1 /5 Kimberly Graddick: I love KFC until today until Raina happened!!! This is my favorite location because I usually have a good service but today totally changed my opinion. When I walked in no one was at the register so I waited and waited finally a young lady said someone would be there to help me. So I watched food being prepared with no gloves on so I yelled to wash hands and put on gloves. After another 5-10 minutes of waiting Raina finally came to the register and when I say she was RUDE thats being nice. She was disrespectful and rude with how she treated not just me but the other people who were waiting. She slung bags to customers, slammed change in hands. I’ve never seen anything like this in this location before. I asked for the young lady(I’m being nice calling her that) name and told the manager she needs a new job and KFC is NOT IT!!! I have to think about whether I want to ever go back there again

2 /5 Darren Pace: I hate to write a bad review because the staff was friendly and efficient. My problem is that I ordered an 8 piece family meal with the impression I’d receive 2 of each piece (I.e. 2 wings 2 breasts and so forth) I drove the 40 minutes to my house to discover one leg and 7 thighs. I don’t know about anyone else’s house but my family already knows who is getting what piece of chicken before opening the box. I am the only person in my household that will eat the thigh. I’m sure you see my predicament. I have a hungry wife and kids with no chicken they will eat and a 40 minute ride to thomaston to make it right.

1 /5 Marlena Nix: I called in my order so it would be ready when I got there. I get there, I pay for my food, and then they tell me to pull around. They said they would bring my food out shortly. My food was not ready even though I had called it in and they said theyd start cook it before I got there. I waited out front of that building for 20 freaking minutes. It is 94° f outside. It took me walking inside after 20 minutes of sitting in the heat for them to finally give me my food. Then, as soon as I walked inside they gave me my food in less than 2 minutes. My food was ready. They just didnt want to leave the comfort and A/C of the building to come bring it out to me. If you come here, make sure to go inside to get your food. They dont care if you have a heat stroke in their parking lot. Then, the portion sizes are small. What they call a family size is really only big enough for two people. The only good thing about this place is the chicken is good. After the experience Ive had there today, I dont think its worth it. I do not recommend this restaurant!