1 /5 Darlene Perkins: Ordered food in the drive through on 1/6/26. Approx 3 pm It was a lunch/dinner order for my husband and I. I ordered an extra mac&cheese and the order taker repeated my order. I pay, added a tip, and drive off with my food. This was my 1st mistake!!!!
I get home and realize I am missing an item and the portions are smaller. I call the location and explain the situation. I was placed on hold. Another person picks up and I explain the situation again. . She takes my name number and email and said she would email a gift card for my inconvenience. Not getting her name was my 2nd mistake!!!
Needless to say, no gift card, no phone call or email. This is my 2nd encounter with a problem at this restaurant. I refuse to make a 3rd mistake dealing with this restaurant. It’s about the money and the principle… Food is too expensive to ignore mistakes, not to mention the portions are getting smaller. DO BETTER!!! In the meantime as for me and my family we will take our business elsewhere!