3 /5 Steve Hilliard: Ive always believed you cant fix what you dont know about, so I feel that I have to submit this review. I hope someone on staff reads it.
Weve eaten at Girasoles several times and enjoyed the experience, but our meal last week was very disappointing. The chicken dish I had was delicious (although I am done with steamed carrots and broccoli as a side), and the chefs "chocolate passion pie" dessert was amazing, but something is slipping on the management side. I was the designated driver, so I ordered a cherry sour from the mocktail menu. It was delicious, so when the food came I ordered another. The very nice server apologized, but they were out of cherry juice. No problem, Ill have an Athletic IPA. Nope, out of that too. Ok, Ill try the other Athletic on the menu...nope, out of that as well. So I settled for water. Then when we finished our entrees and started to consider dessert, I asked for a cup of decaf coffee. They were out of decaf! I was astounded--the restaurant was not full, our reservation was at 6pm, and this was on a Friday. I can understand maybe running out of one or two items at the end of a busy night, or after a busy weekend, but this was the start of Friday service! Inventory management is a basic requirement for a restaurant, and beer and coffee arent exotic items. Somebody is dropping the ball.
I was also disappointed by the atmosphere--there was a couple seated at the table nearest us, and the man took a loud speakerphone call during his meal, and of course it went on and on, and the staff never asked him to mute it or step outside. Granted, the restaurant is not wholly responsible for the behavior of rude customers, but its their job to set expectations, and the fact that nobody bothered was disappointing.
Not sure Ill be back.