1 /5 Craig Worley: I am so embarrassed and sad right now. My wife and I USED to visit this place at least once a week. She is out of town and I went by myself tonight. I’m on the keto diet and the previous 2 times I went, I was as well. I couldn’t have the rice or beans so they would just bring me a small bowl of shredded cheese at no added price. Tonight though a manager (younger than my children) said that he didn’t care what people had done in the past but he had to charge for any cheese. Now before you label me a Karen, I owned a restaurant in the past and this is the only negative review I have ever done on a restaurant. It was his lack of caring or respect that was so bad and he said I shouldn’t worry about eating there anymore. I stayed professional through the entire encounter and he could care less. I am hurt and pissed off so of course I will make sure that everyone in my family who lives in the Ringgold area knows who is overseeing this place. Benefit: I drove to El Cactus in front of Walmart (never been here before) and complained about my experience. They were very empathetic and welcoming and I probably had the best meal and customer service ever.
