2 /5 Darrell Tate: The food seems like its cooked to order because of the time it takes to get your order, which is a great thing because I would rather get a fresh cooked meal versus one thats been under a heat lamp. The staff always seem friendly and professional when taking your order. I have went one other time to get chili and that day my experience was awesome other than me not realizing that their chili is the kind without beans made for hotdogs. That was my own fault for not reading the menu.
I decided to try a cheesburger during my last visit. I seen two options, Regular double burger and the "Big" double burger priced at 10.99 to include the fries and drink. This burger was anything but big but even if it was regular Id still feel better about paying that price. I just let the pictures explain the size, temp and quality. I contacted an employee or owner, not sure, and I explained what was served to me and I was pollite and understanding that it was a new cook and maybe they grabbed a kids burger.
If I was offered a replacement or a way to fix my order I would of kindly turned down the offer but it would of felt like they at last attempted to correct a mistake. I wasnt offered any type of replacement or refund, they were nice messaging me but any attemp to credit the mistake would of changed my whole feeling about the place. Im sure they have amazing breakfast or other menu items bc they have been there forever but stay clear of the burgers.
