2 /5 Em Y: I have had issues with this location but it’s been a while so I thought I would try again. It was very average. Upon entering, we were seated relatively quickly. It took a bit for our server to show up and he mumbled and spoke so quietly my friends and I all couldn’t hear him. The outside of my water glass was dirty. We were surrounded by dirty tables that were not getting cleaned.
We ordered our food and it came, not too long of a wait. I got the grilled chicken tenderloins and 2 sides, dumplings and carrots. The carrots were dried out, almost like they were reheated in a microwave. The dumplings were okay and the grilled chicken wasn’t bad. There were a couple of bites I got that were gristle and some had burnt marinade on top that wasn’t great. Our bread was sorry- for 3 people we got 4 pieces of bread and they were tiny and undercooked. The meatloaf my friend ordered was burnt on the entire top, rendering that portion of the food inedible. The portion of eggs my other friend got was sorry as well. It was difficult to get refills as well- I left still feeling thirsty. Everything was underwhelming, especially as we have patronized other Cracker Barrels in the area. For $50, our service was pitiful. As you can see in my photo, our butter bowl in the bread basket had some old food crusted onto it.
Plus, we watched the servers “clean” another table. They wiped off some of the table and then put the dirty menu back on. They had left a pile of dirty dishes on the corner. They finally came back by to pick up the dirty dishes but did not clean the table again. Instead, they shifted the items (sugars, salt, etc) to the other side and proceeded to sit another unsuspecting couple at that table. Their cleanliness was not there.