1 /5 Ben Ramsey: I ordered a pulled pork sandwich plate over the phone as I do every time I order from any barbecue restaurant. I decided to go with Brunswick stew as one of my sides and pink lemonade to drink. I was not given the pulled pork sandwich plate, I was given a plate with no bun. When I asked the people at the window why I didn’t get a bun, I was told I did not order a pulled pork sandwich plate, that I ordered a regular plate without the bun. I know exactly what I ordered as I was looking at the menu when I placed the order, but I was repeatedly told I did not order that. Very, very poor customer service. The barbecue, although breadless, was pretty good. The Brunswick stew had a good flavor, but it was water thin. I was given no hot sauce and stale crackers to enjoy my Brunswick stew with.. Overall, it was a poor experience, but the pink lemonade I got (with no straw by the way), was delicious. I would deal with an ornery lady at a window again for this pink lemonade. A reason I’m sure the lady did not hear me, is because I asked twice in front of her for light ice, only for her to to repeat everything I just said, except for the light ice part. When she called out for someone to fix a lemonade, I repeated the words light ice until she looked at me, only to have her ignore me again. on second thought, I will not be going back. Best of luck to everyone.
