1 /5 Jimmy Jordan: I drove 60 miles to eat with my dinner group of about 25 people. We had made reservations and validated earlier in the day. We all arrived and they gave us our drinks. Took our orders...and that is where the service stopped. They brought out everyones dinners... asked if everything was good. I said that I didnt have my food. The waiter said "it will be right out". One of our group even joked, " are you sure", and the waiter said yes. He finished getting refills for everyone... then went into the kitchen. Came back out after about 5 mins.. and asked " what type of pizza did you order"? I knew then that my meal was not "coming right out", it had not even been started. Waited... about 10 mins... one of the kitchen staff started bringing out peoples desserts... I asked about my pizza.. he said they are putting the finishing touches on it now. SO at this point... it had not even been completed.. and it still had to cook. Since everyone else was almost finished or finished with their meal, I told them not to cook it. THEY NEVER CAME BACK TO HELP US AFTER THAT! Several people needed take out boxes, which they had to go get them. Upon checking out, even though they had messed up my meal, and I didnt get to eat... they, made sure they were going to charge me for my drink. NO ONE EVER APPOLOGIZED FOR THE MISTAKE. IF YOU HAVE A PARTY OF 4 PEOPLE OR LESS, THEY MIGHT BE ABLE TO SERVE YOU... ANYTHING OVER THAT AND THE PLACE IS INCAPABLE OF PROVIDING CUSTOMER SERVICE.