Lyndsi Taylor I cannot say enough wonderful things about Car Crafters Collision Center! From the moment my car arrived, the entire experience was nothing short of exceptional. The team at Car Crafters went above and beyond every step of the way. It wasn’t just about fixing my car—it was about making sure I felt taken care of, respected, and informed throughout the entire process.
Every single employee I encountered was kind, professional, and genuinely caring. It’s rare these days to find a business where the staff treats you like more than just a number—but at Car Crafters , you feel like family. They clearly take great pride in their work, and it shows. The way they handled every interaction—with warmth, honesty, and integrity was amazing.
They kept me updated consistently, walked me through every detail with patience, and went out of their way to make sure everything was perfect. Their customer service is top-tier, and their dedication to quality and care is truly unmatched.
If you want your car in hands you can fully trust, and want to work with a team who actually cares about you and your situation, look no further than Car Crafters. I’m beyond grateful for the way they treated me and my vehicle. This is a business that leads with heart, and I would recommend them to anyone without hesitation.
5 /5
Scott Siegel From start to finish, I had no doubt I brought my car to the right place. Dalton took the time to sit down with me and walk through the entire process, making sure I understood each step required to get my car looking like new again. He provided a fair estimate and a realistic timeline for both drop-off and completion. Throughout the repair, Seth and his team kept me updated with regular calls, so I always knew what stage they were at and what to expect next. The best part? The car was finished a day early and came in under the original estimate.
This was a great experience from beginning to end. Hopefully, I won’t need body work again—but if I do, CARSTAR Car Crafters Blue Ridge will be my first choice.
5 /5
Brent Chapman I had a bad experience. My experience felt like they were working for the insurance company. They put a chrome 5.0 on my blacked out mustang I had to purchase a 5.0. And he put it on.had return 3 times to get it looking wright. And they never looked at the ball joint that had broken. And the insurance will not pay for. Nice people skipping this day in treating a job right.
1 /5