1 /5 Lorrie Hampton: I agree with a few previous reviews I tried working with this company and their vendor Auto-Owners for approximate for years. I believe in loyalty and staying with a company when they are taken care of business for you, but not this company. Yes when you call the office they were not customer service friendly at all or they do not return phone calls . I bundled my house and car , emails were not returned either in a timely manner .Canceled my auto last year and it took them over 30 days to work on it which caused me not to get my refund but to owe them more money. I feel like they took advantage of me and to mention I am a senior. Definitely need Improvement at this company with Jessica, Brittany, trey Wood.. I would not recommend this company for family or friends. Had to speak to five plus people to get this resolved.




