1 /5 Mike Millis: I can not scream loud enough to STAY AWAY from State Farms home insurance. If I could give 0 stars I would. I have 2 open claims since November 2022 and as of March 2023 they are still yet to be resolved much less any work completed.
Ive been a State Farm client for over 20 years and got absolutely no help from Richard when dealing with my home insurance getting dropped due to 3 claims in 3 years.
Mind you that one claim was a phone call to State Farms 800 number asking a question that was submitted as a claim - with $0 in damage reported and $0 in pay outs from State Farm.
Richard was unwilling to work with the claims team to investigate why my second 2 claims shouldnt be related (water heater busted - legit claim. It was replaced on a Friday and on Saturday morning had another pipe leak - had a plumber tell me that if the pressure in the lines wasnt released that could have EASILY caused the second leak). So now I have 3 open claims in 3 years when in reality I should have 1 total claim.
I called and spoke with other insurance agencies who were more than willing to work with their underwriting team to get the first claim dismissed - and was approved by every single person who was willing to fight for it - but Richard was not. Very disappointing that he wasnt even willing to have a conversation and just flat out told me no.
