1 /5 Shing Lee: Please don’t go here! They will charge you full interest even if you pay your loan off early and if you double up on your payments. I paid my loan off in full and later got a message saying I owed interest regardless of that fact that I was ahead of my payments by a few months. On top of that the interest rates are EXTREMELY high, regardless of your credit score……I initially spoke with Lucy and when she could not find a logical explanation for my charges she hung up in my face. I immediately called back and of course she was not available, neither was a manager. I did speak with the assistant manager Blake who ultimately solved my issue but how I was treated by this “Lucy” was disgusting, unnecessary and unprofessional. She definitely will hurt this branches business with customer service skills like the ones she use as of now. But of course we know people feel bigger than they are over the phone. The sad part about it is when I spoke with the assistant manager about her behavior he gas lit me and said he couldn’t address it because he didn’t witness it, unbelievable . Nonetheless I’m done with these people, and I will never do business with them again nor will I refer anyone to them. Nobody’s hardships should be taken advantage of and nobody definitely should be disrespected by employees who don’t have the mental capacity to problem solve and get upset with you about it. And for the generic response that will probably reply to this review save it, no one really cares and everyone knows the response will be to save face for the company
