5 /5 PlayGibson: My very first pawn shop experience. I had been window shopping a guitar they had in the store for months and finally decided to negotiate a purchase. I took in a guitar to trade and worked with Bobby in the store. He brought in a local "expert" to look over my guitar and advise on the deal. The guy was really polite, honest, and up front. I could tell he was very aware of how to convey his thoughts and opinions while being sensitive to mine - and he was truly an expert. I was totally impressed. Once he was done, I was back to negotiating with Bobby. We ended up making a deal and I couldnt be happier. Forget the negatives you might have heard about pawn shops - this place is a class act. Their merchandise is quality and priced very fairly. I have been in the store multiple times without buying anything, yet they are friendly and inviting every time I am in there. Bobby was great to work with - again, honest, up front and genuine. Thanks Bobby and team. I am sure I will be back as a customer!