1 /5 Jasmyne Jackson: visited the store located in Macon Georgia. Address 5080 Riverside Drive, space 210. I stopped by here to make a return for a Valentine’s Day gift that I had purchased for my girlfriend. She wasn’t a big fan of the shape of the ring so I just decided to return it and seek elsewhere however on the day that I purchased a ring sales person, Scott. W had helped me pick the ring out and also a wishbone to go along with it. Scott was beyond amazing unlike his other coworker, quick description, short black lady with glasses and also locs A.k.a. dreads with a very weird, reddish and orange color in the middle of her hair, while returning these items I entered the store seeking help other people were looking around, so no one really needed to be helped in that moment. I told the short black lady with the dreads. That I needed to make a return she with a very aggressive tone and nasty at that then said “ Well, you need to wait to be assisted because I’m helping someone else right now!” very aggressive for no reason Whatsoever, You could just tell by the look on the face that she had an attitude problem. I’ve shopped with Pandora throughout the years all at different locations and this is the first time I have ever encountered such a rude sales person If anything, the sales person should give it their best at all times no matter what the circumstance is, but instead, my visit was full of aggression only from the short black lady with dreads and glasses, If this is how this location runs, I won’t be returning. This is absolutely unprofessional and highly dissatisfying. I have been in customer service for 15 years and have never directed aggression towards a customer, especially when they are seeking help. Mozzie. E & Scott. W
were very helpful and patient and kind. But the woman with the dreads in glasses with orange and red in her hair makes the environment very toxic.
