5 /5 Monique & Alice Robinson: Today we had the pleasure of visiting Pandora for my daughter’s very first bracelet. Nicola assisted us, and she was absolutely amazing! She made the experience so special and went above and beyond. My daughter was able to have her charm engraved, and the process was quick and easy. Nicola is a natural at what she does — knowledgeable, friendly, and professional. We also received a warranty, which gave us peace of mind. I left feeling very happy with our purchase and will definitely return because of her outstanding service!