1 /5 Dennise Collum: My Uncle has been there 40 years and he is unable to leave our home. Hes 425 lbs and 80 years old. He needs help with the online banking and he told them I was helping him. The lady at the bank . ( Greta maybe ). Canceled his online banking and refuses reopen it. The bank will only speak to him and he has to go in now. Although he is not able to and they won’t let anyone else even pick his checks up for him. It’s a disappointment to him bc he’s been there to long. He has been treated so unfair.