2 /5 Tanya: The 2 stars are for Lauren and Thomas. They deserved more stars.
The firm itself, and my attorney, Patrick Hinchey, deserve zero stars! I do not recommend them at all!!
My case was first given to Seth Diamond in Feb 2023. He did nothing with the case. His assistants didn’t either. When Mr Hinchey started in May of 2023, he was given the case.
There were many personnel switches during my case, with several assistants. I’d have to start all over each time because there was no communication with each other.
They would not follow through, for example: They were asked by myself and my physical therapy office several times to send the lien agreement as the rehab was already seeing me.
After 3 months of therapy, the physical therapist stopped my therapy bc the pain was unbearable. They wanted the Dr to see me and make sure I wasn’t damaging myself further. I requested Mr. Hinchey to pay for the Dr visit bc I could not afford it. If you need to see drs or do therapy, this attorney’s office does not cover costs up front like others do.
Now, to the most egregious behavior at this office: Mr. Hinchey is an angry little man! He will yell at you, talk over you, and will NOT fight for you! Even when I announced I was recording our conversation, due to his previous behavior, he couldn’t help himself.
He called me a liar, even after I sent him evidence that I wasn’t. He just hadn’t bothered to get all of my medical records before my deposition, and the defense attorney brought up something that was actually an error in my records that had he done his job…we could’ve been prepared with the evidence. Instead, his incompetence caused some of my injuries to be ignored.
The defense attorney, Laney Tuten, with Ellis Painter Attorneys, was awesome! I should’ve hired her!! Mr. Hinchey did not ask me any questions or try to clarify anything in the deposition.
Mr. Hinchey told me I should accept the very FIRST offer defense sent! Btw…I had been hit from behind by a box truck going full speed while I was at a full stop!!
I refused the offer! Same with the next offer…he said I should take it! When the 3rd offer came in, around $11,000 more than the 2nd offer, Mr. Hinchey told me if I didn’t take it, he would quit my case and sue me for his fee!
Now, about his fee…He had told me he would ask to have his fee reduced. He didn’t! He also tried to deny he ever said that. He definitely didn’t earn that 40%!!!
I felt forced to take a low ball deal! He never spoke to my physical therapist nor my doctor. He rarely even knew what was going on with my case! Everything I’m putting here…I told to him, his team, and the joke of a customer service this firm has!!
Speaking of their customer service, any complaints you have are NOT given to a higher up. Nope! They send it directly to the attorney you complained about….AND don’t see why that’s a problem!! It’s laughable!!
I finally told Mr. Hinchey I did not want to speak to him again! His assistants, Lauren and Thomas completed my closing.
They held $400 for mailing payments to providers, etc. Not sure why they needed that much. I haven’t received any of it back yet. (That wasn’t including the actual amount being sent for the bills that they kept for payment).
Mr. Hinchey had only 1 other review online and it was also negative. I reminded him that he makes money off of other people’s pain! He doesn’t care!
Save yourself from more trauma and find a different law firm! Ellis Painter’s office seems like a great choice! Laney Tuten fought for her client! More than I can say for Mr Hinchey!