1 /5 Emily Daly: I’m not a person to write negative reviews, nor am I person to complain about service. But here I am.
I went here about 5 months ago with my wedding ring to have it sized up and it turned out fine but now it’s tarnishing/peeling where they put “gold” but gold doesn’t tarnish. They tried to tell me that you can’t fuse other metals to gold which is false that’s common knowledge. She tried to prove herself right instead of fixing the problem and apologizing . I’m not an idiot I’ve had this ring for years and never had a problem until they touched it. All I wanted was a refund so I can pay someone else to do the correct thing and also fix it but instead they wanted my receipt, which I have the credit card charge for proof and that wasn’t enough. $342 for a plated metal they put on my $6,000 wedding ring and band. I tried to be reasonable with them but it was more important that they were “right” So instead of having good customer service and just refunding my money for screwing up my wedding ring and band, they will be hearing from my lawyer.