1 /5 Giovanni Rueda: I went to Mayors at Lenox Square today and had a very disappointing experience. Loretta was extremely unprofessional. I asked to see a Rolex GMT Pepsi with a jubilee bracelet, and she made it clear she didn’t want to show it to me because it was inconvenient. The entire interaction felt uncomfortable, as if I was wasting her time.
After looking at a couple of watches, there was no feedback, no guidance, just silence while she waited to move on to her break. Having already visited three other Rolex ADs before, this was by far the worst experience. I came in with the goal of buying anniversary watches for my wife and me next year (20 years), but this visit left me very disappointed and second-guessing Mayors altogether.