1 /5 tanyalpf: Need assistance. Went, waited for my turn, was rushed out bc computer guy was there to work on her computer..was told shed call me. 10 days later, still NO CALL & case not showing any changes online. Ph# listed is an automated service so now I have to go AGAIN in hopes that an employee MIGHT do their job and get my paperwork straightened out so my kids can have medical insurance again.