5 /5 Samuel Torres: We purchased a beautiful diamond bracelet among other items. My wife wore it a few times and it broke. It broke several times more. We had enough of the back and forth. We spoke to both managers there, Renee and Elva. They fought with the vendor on our behalf and finally had it replaced. We would like to thank Renee and Elva and the staff for fighting for us. You made us feel important! We highly recommend Gainesville Jewelry. They make you feel like family.