4 /5 Alexander Linzy: I had high hopes when I joined Burn Bootcamp. The workouts were great, and the trainers—especially Josh and Rio—were fantastic. They were encouraging, knowledgeable, and truly made the classes enjoyable. However, I’m really disappointed with the membership policies.
As an active duty military member, my schedule can be unpredictable, making it hard to consistently attend classes. Despite explaining my situation and even providing medical reasons for my inability to continue, I was still required to pay half of what I owed for the remainder of the year, even though I wasn’t attending classes anymore.
While I understand that businesses need policies in place, I feel there was a lack of empathy for my circumstances. It’s tough to continue paying for something I couldn’t use, and I wish there had been more flexibility, especially for military members or those with medical issues.
If you’re considering joining, just be sure you’re aware of the membership terms. I loved the workouts and the trainers, but the rigid policies left a bad taste in my mouth.