Keywords: establishment,finance,point_of_interest

AP Wealth Management - Augusta (GA)

Address: 🏡 1100 Frazier Dr, Augusta, GA 30909
Phone : +1 (706) 364-4281

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJUV2DNFKe-4gR7x1w7BBT0dA

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    Haley Burleson: Will is great and helps me feel confident and comfortable about my financial future! Definitely recommend!
    CSRA Financial Services - Augusta
    Niekro Maggitt: If I had the ability to provide the business with no stars I would because of the unprofessionalism and business practices that I experience from CSRA Financial Services. I went to the establishment on April 9 2024 to try to get my taxes done, but they were booked for the day and I was instructed by the receptionist to report back on April 18 2024 (Thursday) around 7 a.m. because they got crowded early and they were booked up Wednesday. I did as I was instructed by the receptionist and got there early and was the seventh customer in line. They opened at 10 and he came to me after receiving my contact information to inform me that I will have a 2 hour wait until she is able to get to me. I asked him if I needed to return between 12 p.m. and 1 p.m. and he then said no I will call you. Around 12:15 p.m. I go back to CSRA Financial Services, which then I am informed I am number 9 in line because two people were moved ahead of me for no reason. Then I asked him what time will I be seen and he informed me around 4:30 p.m. By this time I’m frustrated and I leave and go home to wait for a phone call. I then called at 4:00 p.m. and now there is a different receptionist, who now informs me that I will have to be seen after hours. Additionally, after asking numerous questions, he assures me that everyone’s name that was on that list will be seen and have their taxes done today. By this time I have given up and the receptionist calls me a little bit after 8 p.m. to tell me I will be seen, he asks me how far I stay and I inform him I am 15 minutes away. That was the last call I received that night and I then called back 15 minutes later and nobody picked up the phone. Basically I was not seen by anyone to get my taxes completed, I took the day off and lost money because of them and their false advertising. I Recommend if you filed an extension or if you need to get your taxes done next year, do not go through CSRA Financial Services.
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    P Rory (rory747): Singlehandedly the WORST company to do a VA loan through. You’ll get absolutely screwed seven ways to Sunday if you’re active duty too. Military screws up your pay (like they tend to do)? Doesn’t offer any sort of partial payment or help until it’s in 61+ days of delinquency. God forbid you try to be proactive and get assistance before its delinquent. Avoid like the plague.
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    Ray & Sleadie Vlogs: This is a fantastic place. They helped me start my own business, and show my family how they can become financially stable.
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    Rigoberto Ramos: Jeff is personable and so kind! We had never done this process before and she explained everything perfectly. We had tons of questions and he helped us the entire time! We felt genuinely cared for! We didnt feel like they were just trying to get all of our money. We genuinely felt like they were trying to help save us money! Jeff definitely feels like a friend after all of this-especially from all the "out of business hours" call.
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    M T: Really appreciated Zack’s help on my return this past year. He was always professional, thorough, and respectful, even though it was at times a tense time waiting for updates from the IRS. Zack balanced that dynamic very well.
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