Charles Schwab - Savannah Taylor Martin: What an insulting disappointment. I called this branch to make an appointment, but their phone rolled over to Schwab’s customer service line 3 times. A week and a half later when someone called me back, we made an appointment. I went in this morning and was met at the door by their administrative assistant….who then led me into an empty office and started to talk at me about financial terms that I am not familiar with. And then looked perturbed when I didn’t understand her questions. I AM NOT A FINANCIAL ADVISOR. THAT IS WHY I AM HERE. I could tell very quickly that she had no interest in actually helping me or talking anything through, so I left just as quickly as I could and I won’t be back. Business IS relationships. Unfortunately, the people at this branch don’t understand that at all.
