S Mora I visited this location on February 25, 2025
Before visiting, I called to confirm whether they offer teeth bonding and was told they do. However, my experience at this office was disappointing from the start.
Upon arrival, I was unimpressed by the receptionist’s attitude. A young Caucasian woman with a nose ring barely acknowledged me and acted as if she couldn’t care less about my presence.
The lab technician I met with was the one bright spot—she was kind, professional, and attentive. Unfortunately, my experience with Dr. Jongbin Wie was the complete opposite. His bedside manner was non-existent, and he was rough during the examination.
I clearly and repeatedly explained that I was interested in teeth bonding and needed two missing teeth replaced. I have had bonding done elsewhere without issue, but at this office, the focus seemed to be on upselling the most expensive option—porcelain veneers. Despite me stating that veneers were not within my budget, Dr. Wie continued pushing them, even falsely claiming that bonding only lasts about a week. I know from personal experience that this is simply not true.
It became clear to me that Dr. Wie is more concerned with maximizing profits than providing quality dental care. When I firmly insisted on bonding, his dismissive response made it clear he had no interest in accommodating my request.
I would not recommend this office to anyone looking for patient-centered care.
1 /5
Jackie Parks Honestly, I was very hesitant to go here as a new patient because of all the negative reviews, but Im so glad I went. The dentist, Dr. Craig, actually came out (on time) to the lobby to greet me, then escorted me back to the X-Ray office, where I met Magdelena, the dental assistant who did all the x-rays. She was thoroughly professional, amazingly efficient and really nice. I loved the fact that she explained everything that she was doing. She then escorted me to the examination office, where Dr. Craig rejoined us. He did a super thorough exam and , again, explained everything he was doing. I love the fact that the monitor is in the room so they can pull up all the x-rays and pictures and actually point out things to the patient while explaining. I decided to go ahead with the treatment plan and they were able to squeeze me in that same day because there had been a cancellation. Even the billing lady came in and was very clear in presenting my options ---no upselling pressure! The hygienist came in to finish up with a thorough cleaning. She was very knowledgeable and friendly and gave me some great recommendations.
Overall, everyone I encountered on this visit (Receptionist, dentist, dental assistant, hygienist and billing lady) were friendly, helpful, very knowledgeable, and technically proficient. I am definitely making this my new dental office!
5 /5
Thomasina Kytle I had a great experience with him. Everyone was so nice and professional and the dentist. He is amazing Raza and I appreciate him so much. They very patient and a young lady that help me the video the cameras x-rays. She was amazing great personality so I will make I will recommend anyone to go to this dentist Thank you
5 /5